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Fusion Announced New Functionalities for Incident Response

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Fusion announced the expansion of its Dynamic Response capability as well as the launch of Fusion Intelligent Incident Manager to deliver agile and interactive resilience. Fusion Risk Management Inc. is a leading provider of operational resilience, risk management, and business continuity software and services. The new Intelligent Incident Manager is a purpose-built solution that allows businesses to identify the full scope of an incident and impacted assets or known outages.

Cory Cowgill, Chief Technology Officer at Fusion Risk Management stated, “The past two years have proven that organizations must remain agile and adaptable as disruptions continue to impact business as usual. Static response plans are no longer sufficient for businesses that need to operate in a layered threat landscape. Data-driven recovery strategies and response plays are increasingly critical. We are excited to offer our global customers these new agile capabilities to help businesses navigate chaos but also thrive during times of disruption.”

The enhanced Dynamic Response features build on already-existing capabilities to drive data-driven response plans that are customized for any business concern. Instead of using static plans to respond promptly when a disruption occurs, the new functionality makes use of dynamic response strategies. Response strategies are dynamic runbooks compiled in real-time based on a unified picture of business operations and the current operating environment. Through flexible diagnostic and remediation procedures that can be flexibly combined into plays based on what the situation commands, organizations will be able to reduce time spent on response planning.

Fusion’s Intelligent Incident Manager uses insights from scenarios and live response outcomes to inform greater agility in times of crisis. The functionality provides a centralized location for resolving critical incidents more quickly. With frictionless activation, organizations can focus on precision of response, more accurately forecast incident resolution time, and provide real-time updates to customers, partners, and internal teams.

Fusion’s new functionalities enable organizations to quickly understand the full impact of disruption and engage teams, critical partners, and response automation in response and recovery efforts by providing a dynamic approach to incident response. Organizations now could safeguard critical services and products by resolving incidents more quickly and preventing future occurrences.

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